OVERVIEW/BASIC FUNCTION:

Provide all massage, hydrotherapy, and body services offered by the Spa at CordeValle. Cultivate and maintain a professional attitude at all times. Appropriate speech, behavior and excellent communication skills with all people you interact with. Assist with maintaining treatment rooms and all work areas: sanitation, inventory, supply ordering as needed.

RESPONSIBILITIES:

• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
• Ensure that standards are maintained at a superior level on a daily basis.

• Greet guests and escort them to treatment room.
• Provide all massage and body treatments according to Sense protocols.
• Escort guest to their desired location.
• Keep work area clean and neat at all times.
• Keep employee area neat and clean at all times.
• Contact the spa the evening before a scheduled workday to confirm hours scheduled, maintain contact throughout scheduled workday with front desk staff to communicate additions, deletions, and changes in schedule.
• Arrive at least 15 minutes before a scheduled shift. Return punctually from breaks and meal periods.
• Assist other departments within the spa whenever necessary and available.
• Ability to drape guest exposing only the body part being worked on.
• Maintain a well-rounded knowledge of the human physiology, being able to identify a wide range of symptoms and disorders.
• Ability to assist the guest in selecting services to best aid the guest in alleviating problems or attaining their goals while at the spa.
• Ability to work cohesively with other departments and co-workers as part of a team.
• Ability to maintain CordeValle core values and adhere to the CordeValle Responsibilities.
• Contribute to the “greening and sustainability” of the spa
• On call for no less than two shifts per week or 8 shifts per month including a minimum of 2 weekend shifts as needed.
• Available to attend spa treatment/product trainings.
• Available to attend 75% of spa employee meetings per year.
• Available to attend CordeValle employee trainings and meetings when required.
• Available to work holidays and weekends as needed.
• All other duties as required.